IndyBest product reviews are unbiased, independent advice you can trust. Long sleeve T-shirt with a round neckline, a striped print and front patch appliqué. Plush Leather Sofas Review. You have to be kidding!?! The leather was actually fairly nice though, and held up fairly well (unlike the frame). My 7 year sofas started to peel a few months back. It seems they were made from a material called “bi-cast” and were not genuine leather. I was quite wary when buying my lounge, went to bay leather republic (I think it's part of Freedom, but meant to be leather stuff). It was out of the two year warranty and they stated there was nothing they could do. Yep. Aug 29, 2019 - Comfort on a grand scale. Not only did we get a store credit for the faulty sofa, they gave it to us for the set. Plush velvet upholstered dorsum chaise sofa. I would suggest you contact Elliott at customer service, Always do your homework. That answers our questions. Australia S Best Sofa You Can Reviews By Betterbed. BUt have not ordered yet. ABC's checkout had a very good program on all the leathers available – should be able to view on their website. they are also verifying their own purchases through their own system. We were told by Plush that ours should last 20 years if we properly cared for it but it lasted barely 5 years. Both Holly and Jangle have been on this thread for a very long time. it says the warranty is only offered on selected leather sofas that are made in australia and for full leather only. Art Deco influenced, this offering from Made is all about feel-good glamour. They didn't have one and the other furniture on display in the showroom wasn't worth looking at, let alone buying. Hopefully if plush has lifted their game some of the others have too. Plush is out of list already. Our $4k sofa is peeling and cracking and is in a horrible state despite being carefully looked after. I called the place I bought my couch from and the number is now a Chinese restaurant in Dandenong. The act says goods must last a reasonable time – and that can be anything up to six years from the date of purchase.We believed that the lounge should have lasted more than 2 ½ years.Freedom has since offered a in-store refund (we have to buy from them) minus 20% due to normal wear and tear.I hope this information helps anyone thinking they can't do anything about their peeling lounge if it is out of warranty. EDIT: OK so another bit of info. You won’t be hitting snooze on furniture shopping once you’ve seen the sofa-beds at Plush. http://www.loungelife.com.au/pages/know-your-leather/. It was a "Brooklyn" sofa from Plush. But plush have been around for 11 years. Why else would you sign up to Whirlpool just to make that post? From Wikipedia:"The use of terms like "leather", "genuine leather" or "100% leather" in relation to this bicast treatment is considered a misrepresentation and therefore not permitted in some countries, e.g., Denmark and New Zealand.". If mid-century modern is your thing, this elegant and elongated sofa wouldn’t look out of place among your favourite vintage finds. They are trained to provide these answers to customers and as far as they know, that's the truth. W: 225 x H: 84 x D: 100cm. I FIRST posted here 7 days ago. Can some someone please tell me where we can buy good quality sofa around Melbourne?. I first posted here about 2 years ago. However, I have purchased 3 fabric single seaters from plush, and their after care service has been excellent. So at least I have somewhat some certainty they will last 5 years. A measly $200 discount off the next purchase of a new Toyota!?! I purchased the x product and x couldn't be happier with the service. Classic in design, it offers luxuriously plush seating, instantly upping the cosy feel of any living room set-up. Not sure there are many options for a superior product at a reasonable price though. Yes you all might be surprised that fantastic furniture can have quality stuff. Turn them over & see if they are there. Polished stainless steel framing gives a modern upgrade to the classic style. We do not sell bonded or bi-cast leather.". Also the cushions are different firmness throughout... 5k wasted on an inferior product. I suspect Harvey Norm is the same, I bought a 2+3 set of leather sofas and the main one I use started cracking and had a hole worn in it within 3 years. It just doesn't sound like truth to me either. The sofa has a grain on it, and the Plush sales assistant actually told us that you will often see scars, burr marks, stretch creases and other marks from the animal's skin on these sofas, which she said shows it is genuine real leather. I wouldn't say a retail chain like Plush is immune to going belly-up – it happens to the biggest retail giants. The sofas were promoted to us as being 100% genuine leather. So many dodgy businesses operate like this. But now reading this thread has me concerned. Arguably, it is real, genuine leather and arguably that leather is 100%...but it's been processed and processed to look like full hide leather and that's how customers are fooled into believing they're getting a top rate product. Chocolate brown colour, kind of a classical design. be careful of the 10 yr warranty offered. i know fantastic furniture also offers a 10 yr warranty but in the fine print on fanastic furniture. Can you suggest any store who really sells genuine Leather? Thoughts? The amount of money you wasted you could have bought a beautiful aussie made leather couch with aussie leather. At 213cm, it is luxuriously wide – but it counters the extra floor space it needs with its chic, slimline silhouette. Ours was very friendly and seemed very helpful, and we spent a long time discussing the sofas, leather, quality with her, and she assured us it was real genuine leather and not a type of fake "manufactured" leather that is cheap and will split within a few years. lol still held up well for 13 years. I've never seen Plush without a half-price sale of some sort. What is the best product or best way to clean the leather sofa? It's the Leroy 2 seater (with console) and the 3 seater. Genuine leather will have asymetrical and random markings and will crack if not kept soft with a leather conditioner. Lucky for me they didn't have a display of the colour I wanted and they brought out the samples to show the colour. One of the two sofas had started peeling but we were past the five year warranty when it happened. It does not mean it is 100% genuine natural leather – ours is made from by-cast rubbish. And it has to suit the whole household: if you have small children, consider a darker, wipe-clean fabric like leather, otherwise you’ll be cursing those felt-tips forever. we liked another one from Nickscali http://www.nickscali.com.au/lounges/brandon-reg-lounge.html, But NS gives only 2 years leather warranty so we are very much on to plush for the 5 years leather warranty. If it is by-cast, as ours is made from, then it is mostly made from a plastic coating and is not made from external animal skin. i suspect the warranties would be similar of that of fantastic furniture. Previously I bought a furniture suite from a small Aussie Made company, the quality is great (no complaints) but they've closed down. Crafted with care, constructed with quality timbers and high resilience foams, the Zara is sure to stand the test of time and comes with… Characterized by three overstuffed armrests, the seat and back of the sofa have been upholstered with high foam, to give the users a very cozy feel. I contacted their office was asked to take photos and send them in and within a week I had a credit note for the full amount I paid. Knew he used real leather as the hides were hanging everywhere. Will get around to trying local repair guy at some point, its only a small mark but is on chaise so really noticable ... my guess is there was some turps dripped off of someone or their clothes as it happened around time inlaws were helping paint fence and he used turps to clean up and then came inside. The discusssion came right in time. Return Claim Made No. Old thread but wanted to post about Plush Shield. Some styles are elegantly elevated off the floor with slim, wooden legs while others are luxuriously laid-back, boxy, and low sitting. Crafted with care, constructed with quality timbers and high resilience foams, the Zara is sure to stand the test of time and comes with… It must have been a thing a few years ago. I went to my local Plush shop and they provided me with contact details for their customer service and a copy of my original invoice. ours was in a zipped pouch in the bottom of the couches. What sort of questions should I be asking to ensure the leather isn't some cheap material that isn't going to last? I'd be asking for my money back as the item has a major problem, Both: it has a problem that would have stopped someone from buying it if they’d known about it it doesn’t do what the business said it would, or what you asked for and can’t easily be fixed. Got a good price on it, Lasted 13 years without tearing and slats/frame are still fine. I bought 2 couches from Plush 7 years ago. This elegant three-seater takes the classic Chesterfield shape and reimagines it without the buttoning, or removable cushions, awarding it a cleaner line. See our sofa care guide for more details in store or online at plush.com.au. There seem to be several inferior materials (eg. I was tempted by that exact sofa set a couple of years ago, but when I asked specifically they reluctantly revealed that it wasn't real leather. Height (cm) 84. It is a newly develpoed unfurnished apartment. Two end seats of the sofa recline completely and can easily be returned to the normal position for sitting. Yes, we bought our Moran leather sofas about 15 years ago and are still happy. **UPDATE 5/13/19 I am still in love with our sofa and the Performance Velvet. Are they denying they have a 10 year warranty on "leather upholstery" or are they denying that it is a warranty issue? The Essential leather is our entry level leather and is a Cat15 leather. I happened to casually mention this as we were buying a new sofa from leather republic who are also owned by the same company and they told me to check if I could get any refund. They told me they use a cheaper grade of leather on the back and sides – I'm guessing it's probably the cheapest split leather that they can legally get away with calling "leather". Their website claims 100% cow hide, maybe they changed the business model? If it is a manufacturing fault and still in warranty, they should do something about it. Read Plush Animal Sofa reviews and Plush Animal Sofa ratings – Buy Plush Animal Sofa with confidence on AliExpress! The difference is; Holly has a VERY long history here, whereas you have no history at all. All I can be sure of is its not bonded leather or some cheap plastic leather but i am no expert. we are considering to buy a leather recliner from plush. We are looking to buy a leather lounge suite, and the majority of companies seem to get average reviews (yes I know these review sites can be skewed to negative comments as people are more likely to review if something goes wrong)....one of the exceptions was Plush. The simple, single elongated cushion makes a clean contrast to the channelling detail on the backrest. It's a ploy to attract new customers and to fool the old ones. Simon here. Plush Furniture 14 hours ago. I previously bought one from fantastic furniture 13 years ago and can confirm it was genuine real leather. Find your perfect fit plush think sofas has 3 366 posts on their instagram profile. It seems to me like it was all deliberate deception by Plush. At 90cm in height, and with fixed back cushions angled for comfort, it offers greater back support than some contemporary sofas. It does say 100% "Essential" leather in their catalogue :http://www.plush.com.au/media/106300/plush%20catalogue_septcat_web.pdf page 4I actually contacted consumer affairs about the misleading advertising, who promised to investigate, but since I didn't actually purchase it I left it at that. Amelia-Rose, I have no affiliation with Plush, but I'd say you belong to one of their competitors. Looks like that cheap plastic coated material that flakes off in a few years. Well I'm not from Plush.I note your post count of 1 indicating that you have just crawled onto this website yourself. In fact most genuine reviews tend to be negative. Plush are a dishonest company with rude and disgusting customer service. please advise. It was quite a task unwrapping them. I think we paid about $5K in total for both. Retrouvez tous les avis et tests new plush sofa sur Aliexpress France ! I have no idea how these shops ever sell anything in between these sales, There is no "between these sales". bi-cast, bonded leather) that may be promoted by unscrupulous retailers to be real genuine leather but will only last for a few years. Warranty Claim Made Yes. Thanks everyone. Fingers crossed the couch is good! Leg height (cm) 17. The chaise is big enough for both my husband and I to sit on, as well as our pooch down by our feet. I have it in an email from them a week ago. I have spoken with several people at Plush and understand that they are well aware of this problem, but regrettably their policy to deal with it seems to be to simply deny the complaint. Haven't thought of that but will keep it in mind, thanks. Or maybe see if there is a local leather upholsterer who may be able to help? Meat eaters and leather wearers or users need to start being more accountable for their choices. At least with Push they are committed to 10 years warranty. bi-cast, bonded leather) that may be promoted by unscrupulous retailers to be real genuine leather but will only last for a few years. Some of the collections currently available include Dex, Berlin, Archer and Architect. Jan 19, 2020 - Comfort on a grand scale. I quite explicitly asked them to confirm the leather was not bi-cast (bycast). Or, buy it and when asked when did it happen don’t be honest and just say “yesterday”. I have also noticed Plush are now leaving their OWN positive reviews on that (product review page). Like choosing a mattress, the firmness of your sofa cushions is a matter of taste, as is back support, so think about your own preferences, and those of your housemates or family members. Didn't stop us buying a very large lounge suite from them, particularly with the "sale" prices. Choose from a comprehensive range of fabrics. We contacted Fair Trading with the assumption of a consumer right that The Sale of Goods Act offers protection against faulty goods even when the manufacturer's guarantee has run out. Plush think sofas 05 10 20 plush in real life. Always good to shop around. Find plush sofas zara ads in our Sofas category. It's not due to arrive for ages, but the staff there really helped us work out what suited us, and the 5 year guarantee with pro-rated warranty after that, as well as $138 for the Plush Shield (essentially scotch guard + some insurance) for 5 years was worth it. Make sure you are getting what you have been told. @good boy, great to see that you totally ignored my post above yours about fantastic furniture. This seems to be a common complaint from people who have bought sofas from Plush – see their reviews at www.productreview.com.au. BE WARNED CONSUMERS: PLUSH ARE DISHONEST. Dimensions. Here, let me help. They have a template on how to leave the reviews it starts off by saying:eg. 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